Shipping policy

...for english version please scroll down!

Here you can find all information about return shipping costs, postage and shipping costs for deliveries:

1. within Germany: 4,00 EUR, free shipping from 80,00 EUR purchase value
2. we ship to the following EU countries

Zone 1, shipping flat rate of 14,00 EUR, free of charge from 80,00 EUR purchase value:

Austria, Belgium, Denmark (except Faroe Islands and Greenland), Finland, France, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom, Iceland, Monaco

3. we ship to the following countries outside the EU:

Zone 2, shipping and handling flat rate of 20,00 Euro, free of charge from 80 EUR purchase value:

Switzerland

Please note: For deliveries of goods outside the European Union, import duties (customs duties) may apply. We will not be liable for any customs duties that may be incurred.

Return Policy
We accept unworn and unwashed returns. For a full refund please ensure that the original tags are attached.
In Germany you have 14 days to return the item from the day you received it.
Outside of Germany you have 21 days to return the goods from the day you received them.

Please note that the return shipping costs will be borne by you.


Return process
1. inform us about the return by sending an email to hello@studiobumbuli.com.
2. send the package back to
Marion Wenzel, studio bumbuli, Schönhauser Allee 170, 10435 Berlin, Germany We recommend that you choose a traceable shipping method. Unfortunately, we cannot replace goods lost in the return shipment.
3. as soon as we have received the package, the money will be refunded. This process can take up to two weeks.


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German version

Here you will find all information about return costs and postage and shipping costs for deliveries.

a) within the Federal Republic of Germany: 4,00 EUR, free shipping from 80,00 EUR purchase price
b) to the following countries of the EU:
Zone 1) 14,00 EUR, free shipping from 80,00 EUR: Austria, Belgium, Denmark (besides Faroe Islands and Greenland), Finland, France, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom, Iceland, Monaco


(c) countries outside the EU:
zone 2) EUR 20,00, free shipping from EUR 80,00: Switzerland.


d) Import duties (customs duties) may apply to deliveries of goods outside the European Union. We cannot be held liable for any customs costs incurred.


Return Policy
We accept unworn and unwashed returned items. For a full refund please make sure that the original tags are attached.
In Germany you have 14 days for return from the day you received your items.
Outside Germany you have 21 days for return from the day you received your items.

Please be aware that the return shipping costs are paid by you.

Return Process
1. Inform us about the return by sending an e-mail to hello@studiobumbuli.com
2. Send the package back to
Marion Wenzel, studio bumbuli, Schönhauser Allee 170, 10435 Berlin, Germany. We recommend to choose a trackable shipping method. Unfortunately, we cannot replace goods lost during the return shipment.
3. as soon as we receive the package, the money will be refunded. This process can take up to two weeks.

English